Call Volume Call Volumes for 2010 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 20 19 23 19 21 21 34 0 0 0 0 0 157 Call Volumes for 2009 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 30 15 27 21 23 17 21 25 17 26 27 27 276 Call Volumes for 2008 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 15 37 17 20 11 20 23 17 22 24 22 31 259 Call Volumes for 2007 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 19 28 15 12 14 31 48 34 20 14 15 33 283 Call Volumes for 2006 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 33 15 17 20 19 40 48 40 26 27 13 34 332 Call Volumes for 2005 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 11 15 20 20 29 21 28 18 19 13 20 20 234 Call Volumes for 2004 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total Alarms 14 37 18 17 13 16 24 34 19 16 26 17 251

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